TY  - BOOK
AU  - BESTERFIELD DALE H
TI  - TOTAL QUALITY MANAGEMENT
U1  - 658.4013  BES-T 
PY  - 2003///
PB  - PEARSON EDUCATION ASIA
KW  - TOTAL QUALITY MANAGEMENT  BESTERFIELD DALE H,  PRINCIPLES AND PRACTICES,   TOOL AND TECHNIQUES,
ER  -