00485nam a2200145Ia 4500008004100000082001800041100002700059100002000086100001900106245003700125250000800162260002800170300000800198650013300206150614s9999    xx            000 0 und d  a658.45  MUR-E  aHERBERT W, HILDEBRANDT  aHERTA A, MURPHY  aJANE P, THOMAS  aEFFECTIVE BUSINESS COMMUNICATION  aED7  bTata Mc-graw-Hillc2008  a619  aEFFECTIVE BUSINESS COMMUNICATION HERTA A  MURPHY  THE SEVEN CS OF EFFECTIVE COMMUNICATION  BUSINESS COMMUNICATION  SHORT REPORTS