| 000 | 00367nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 150614s9999 xx 000 0 und d | ||
| 082 | _a658.8 GRO-S | ||
| 100 | _aCHRISTIAN GRONROSS | ||
| 245 | _aSERVICE MANAGEMENT AND MARKETING | ||
| 250 | _a2 | ||
| 260 | _c2005 | ||
| 300 | _a0 | ||
| 650 | _aSERVICE MANAGEMENT AND MARKETING CHRISTIAN GRONROSS | ||
| 942 | _cREF | ||
| 999 |
_c12031 _d12031 |
||